Privacy Policy

1. Information We Collect

We may collect the following types of information:

A. Personal Information

* Full name
* Email address
* Phone number
* Date of birth
* Billing and payment information
* Medical history and treatment information (when applicable)

B. Automatically Collected Information

* IP address
* Browser type
* Device information
* Website usage data (cookies, analytics)

C. Communication Data

* SMS opt-ins and preferences
* Email marketing engagement
* Appointment confirmations and responses

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2. How We Use Your Information

We use your information to:

* Schedule and manage appointments
* Provide medical aesthetic and wellness services
* Send appointment confirmations and reminders
* Deliver marketing and promotional offers
* Improve website performance and user experience
* Maintain compliance with legal and regulatory requirements

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3. SMS/Text Messaging (TCR Compliance Section)

By providing your phone number and opting in, you consent to receive SMS messages from Luxe Wellness & Aesthetics.

Types of Messages You May Receive

* Appointment confirmations and reminders
* Service follow-ups
* Promotional offers and specials
* Customer support communications

Message Frequency

Message frequency may vary based on your interactions and preferences.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance

Consent

Your consent to receive SMS messages is not a condition of purchase.

Data Protection

We do not sell, rent, or share your phone number with third parties for marketing purposes.

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4. HIPAA & Medical Privacy Considerations

While Luxe Wellness & Aesthetics operates in a medical environment, not all website interactions are subject to HIPAA protections.

However, we:

* Implement safeguards to protect sensitive health information
* Limit access to authorized personnel only
* Use secure systems for storing patient records

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5. Sharing of Information

We may share your information with:

* Secure payment processors
* Scheduling and CRM platforms
* Email/SMS marketing providers (for communication purposes only)
* Legal or regulatory authorities if required by law

We do NOT sell your personal information.

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6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

* Enhance user experience
* Track website performance
* Analyze visitor behavior

You can adjust your browser settings to disable cookies if preferred.

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7. Data Security

We implement industry-standard security measures including:

* Encrypted data transmission
* Secure servers
* Limited access controls

Despite our efforts, no system is 100% secure.

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8. Your Rights

You have the right to:

* Access your personal data
* Request corrections
* Opt out of marketing communications
* Request deletion of your information (where applicable)

To make a request, contact us using the information below.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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10. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

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11. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

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12. Contact Information

Luxe Wellness & Aesthetics
1071 Nostrand Avenue Brooklyn, NY 11225
Phone: 917-522-1622
Website: https://luxebeautybarnyc.com