1. Information We Collect
We may collect the following types of information:
A. Personal Information
* Full name
* Email address
* Phone number
* Date of birth
* Billing and payment information
* Medical history and treatment information (when applicable)
B. Automatically Collected Information
* IP address
* Browser type
* Device information
* Website usage data (cookies, analytics)
C. Communication Data
* SMS opt-ins and preferences
* Email marketing engagement
* Appointment confirmations and responses
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2. How We Use Your Information
We use your information to:
* Schedule and manage appointments
* Provide medical aesthetic and wellness services
* Send appointment confirmations and reminders
* Deliver marketing and promotional offers
* Improve website performance and user experience
* Maintain compliance with legal and regulatory requirements
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3. SMS/Text Messaging (TCR Compliance Section)
By providing your phone number and opting in, you consent to receive SMS messages from Luxe Wellness & Aesthetics.
Types of Messages You May Receive
* Appointment confirmations and reminders
* Service follow-ups
* Promotional offers and specials
* Customer support communications
Message Frequency
Message frequency may vary based on your interactions and preferences.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
Consent
Your consent to receive SMS messages is not a condition of purchase.
Data Protection
We do not sell, rent, or share your phone number with third parties for marketing purposes.
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4. HIPAA & Medical Privacy Considerations
While Luxe Wellness & Aesthetics operates in a medical environment, not all website interactions are subject to HIPAA protections.
However, we:
* Implement safeguards to protect sensitive health information
* Limit access to authorized personnel only
* Use secure systems for storing patient records
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5. Sharing of Information
We may share your information with:
* Secure payment processors
* Scheduling and CRM platforms
* Email/SMS marketing providers (for communication purposes only)
* Legal or regulatory authorities if required by law
We do NOT sell your personal information.
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6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
* Enhance user experience
* Track website performance
* Analyze visitor behavior
You can adjust your browser settings to disable cookies if preferred.
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7. Data Security
We implement industry-standard security measures including:
* Encrypted data transmission
* Secure servers
* Limited access controls
Despite our efforts, no system is 100% secure.
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8. Your Rights
You have the right to:
* Access your personal data
* Request corrections
* Opt out of marketing communications
* Request deletion of your information (where applicable)
To make a request, contact us using the information below.
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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
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10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
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11. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
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12. Contact Information
Luxe Wellness & Aesthetics
1071 Nostrand Avenue Brooklyn, NY 11225
Phone: 917-522-1622
Website: https://luxebeautybarnyc.com
